Mtra Luz Marina Casas

R

RPH

Very good first session. She was very empathetic, made me feel confident and took the time to understand my case in detail. She left me with clear tasks to work on between sessions. Good start to the process.

V

Vanessa

Very kind attention and in every detail. I feel heard and emotionally supported

E

E.M.

I believe the intention to provide a service did exist, however, the tools provided to me seemed deficient (I do not consider recommending a social media account to be coherent, since my intention to invest money in a professional service is quality help and not simple internet posts), in addition to limiting the consultation to a point of interest different from my main reason for consultation, which I made clear from the beginning. Finally, I felt a certain degree of unprofessionalism and that did not leave me very comfortable to develop my concerns. Overall, the space felt improvised, and I obtained no benefit from the therapy.

N

Na

I explained my situation and told her that I suffered from anxiety and depression, in addition to telling her about some of the problems I had around me. Her response was: "well, girls like you, who wear makeup and dress well, maybe that's the problem". Then she started telling me that it could be due to my diet and that I should get brain studies done. She also mentioned that she would send me an application to relax, but she never did. I did not feel empathy or genuine interest on her part; rather I had the impression that she only wanted to get paid and that she judged my problems based on my appearance. After the session I felt worse, so I decided not to schedule more appointments with this psychologist.

JO

Jorge Ocampo

Everything went quite well, they were very punctual and also attentive and kind, we will schedule a next appointment according to this first evaluation, we liked it very much

J

Julio

Good treatment, good punctuality, good empathy, overall good.

JC

Jesse Cabral

It is the first time I have worked with a psychologist, I know that the journey is just beginning, but I know that with Luz's guidance I will work on my weaknesses and strengthen my strengths. Her active listening, and the freedom with which I can communicate, the assertive advice, generate trust and in turn generate an impact that in the long run will translate (as I mentioned before) into improvements not only in my personal life, but also in my professional life.

A

AM

I scheduled the appointment at the last moment, without any problems they attended to me and took the time to understand my situation, especially being the first visit. I'm glad to be able to schedule another appointment soon.

B

Berenice

Excellent at their work; in addition, they provide you with tools to continue working on the topic.

E

Emiliano

I really liked the suggestions you gave us to improve.

AH

Aydhin Hernández Torres

No comments, good care, everything went well for being the first visit.

AM

Alicia Márquez

I felt very calm in my first session and I felt a lot of confidence with Luz.

Eduardo Daniel Gonzalez Hernandez

I've had a very positive experience in the sessions; I've felt heard and understood, and it's given me many tools to work on the problems I have.

EG

Eduardo G.

I feel heard and understood, it is a pleasant and safe environment where I can express what affects me. He/She is punctual for appointments.

CE

Cuenta eliminada

The facilities leave much, much to be desired, you don't feel comfortable. They only seat you in a very uncomfortable chair in front of a desk. In the same room there are things in bags and boxes and honestly you don't feel comfortable at all. Regarding the attention from the licensed professional, I felt that she listened to me, paid attention to me and understood me. She gave me many pieces of advice and accurate opinions and some somewhat bold ones for my first session. But at the end of the session, no objectives were set, nothing was defined, we didn't even schedule another appointment, I only felt heard but not with a plan focused on my feelings. Still, I'm very grateful that she listened to me and I wish her the best success in the world.

Veronica Huitron

I am very grateful for your attention; you are professional, kind, and efficient.

R

RM

For it being the first session, it went very well. She was attentive to what I was telling her.

N

Norma

Luz Marina is a very well-prepared therapist who is committed to her work. She explained to me how she develops therapy and gave me very practical advice to start the change I'm seeking.

E

Edwin

Doctor Luz was very kind and made me feel confident, she made me feel good, she was direct and concise and explained in detail what I asked her about, thank you very much....